Fire Risk Consultancy Services'
Terms and Conditions

In regards to the fire risk assessment, a fire safety inspection/audit of the identified premises/building will be carried out to enable the production of a fully compliant fire risk assessment, Fire Safety Policy, Fire Emergency Plan, and Fire Safety Management Plan to satisfy the requirements of all relevant guidance including the Regulatory Reform (Fire Safety) Order 2005.

The assessment will be undertaken using Approved Document B and the appropriate Home Office Guide as guidance and best practice for satisfying the requirements of The Regulatory Reform (Fire Safety) Order 2005.

The fire risk assessment and integral Fire Safety Policy, Fire Emergency, and Fire Safety Management Plans, henceforth referred to solely as, the fire risk assessment, will have due regard to the nature of the premises/building; the use to which they are put, endeavours to identify the hazards, risks, and control measures associated with the premises/building and to identify the significant hazards and the relevant persons at risk from them. It is intended to assist the Responsible Person and/or their Representative, in meeting their legal obligations but does not in itself ensure or confirm compliance.

The fire risk assessment will be based upon good faith and will refer to areas, items, provisions, and systems readily identifiable and available, and upon information provided by the Responsible Person and/or their Representative.

The fire safety inspection/audit will be neither intrusive nor invasive and therefore, by necessity, certain assumptions may be made and liability will be confined to specified hazards and risks. Invasive inspections may result in damage that if not dealt with quickly, could potentially impact the passive safety measures installed or result in unsightly repairs.

The risk assessment does not include specialist tests or detailed inspection of the heating, hot and cold-water appliances, gas, electrical appliances, drainage, fire alarm and smoke detection, or other services as this does not form part of our brief. In addition, service ducts, ceiling voids, areas above false ceilings, or similarly enclosed areas where opening-up works would cause damage to the existing fixtures and finishes, will not be inspected. Fitted carpets, furniture, and heavy objects will not have been lifted or moved. The electrical and mechanical worthiness of all plant and equipment is outside the scope of this report although the servicing and maintenance of such items may be commented upon, as well as the design and coverage of installed systems.

If there is good reason to suspect serious structural deficiencies that could lead to the spread of fire beyond the point of the fire origin, a further investigation may include a degree of destruction (on a sampling basis to check the separating construction of the property) will be recommended.

This should be carried out by a competent contractor, both to open up the building and to make good the damage following an investigation.

Please note that if a more in-depth assessment is needed, an additional cost will be incurred.  Both types of assessment include a comprehensive report that includes the significant findings, the issues identified and the actions required.

The Consultant/Assessor/Auditor will only be able to comment and report on the situation and circumstances as witnessed by, and/or advised to them, at the time of inspection/audit.

It should be noted that it is the responsibility of the Responsible Person and/or their Representative to implement any required actions identified by the fire risk assessment.

The fire risk assessment is a continuous, live process and must be monitored and audited, reviewed, and revised with any structural and material changes to the premises/building, the usage of, and any process carried out within it. The Responsible Person and/or their Representative should ensure that this is achieved.

The Regulatory Reform (Fire Safety) Order 2005 doesn’t specify how often a risk assessment needs to be performed but does state that a review should take place at ‘regular’ intervals [“any such assessment must be reviewed by the responsible person regularly so as to keep it up to date”]. It is best practice to continually monitor the measures in place to assess how successfully the risks are being controlled. Commonly, it has become standard practice to review assessments on a yearly basis.

However, if you feel that your assessment is no longer valid, or circumstances have changed within your premises, you are advised to conduct a fire risk assessment review to assess risks. As well as periodic updates, there are also a number of things that could trigger a revisit of the assessment, regardless of the length of time that had elapsed since the last one:

• Alterations are made to the structure of the building (includes both internal and external changes)
• A fire-related incident or accident occurs; A staff member with a disability is hired
• Young persons are employed
• Fire safety equipment is damaged (e.g. extinguishers, alarms, detectors, fire doors, emergency lighting or any other item employed in the protection against fire)
• Personnel numbers increase significantly
• Changes to equipment, machinery, or larger furniture and fixtures occur
• Hazardous substance storage is introduced or change

The Responsible Person and/or their Representative should note that nothing within the fire risk assessment overrides any requirements needed to comply with statutory obligations under the Health and Safety at Work Act, 1974, and all associated Regulations and Approved Codes of Practice. 

Price & Payment

The fees will be divided between the actual Fire Safety Inspection/Audit and the compiling, collating, preparation, and presentation of the completed fire risk assessment and/or Fire Safety Policy and/or Fire Emergency Plan and/or Fire Safety Management Plan.

The fees shall remain as stated in the quotation and shall not be subject to variation unless by prior agreement and confirmed in writing by a duly authorised representative of Fire Risk Consultancy Services.

All prices/charges are quoted in pounds sterling and are exclusive of VAT.

Full payment is required strictly within twenty-eight (28) days from the date of the inspection by cash, cheque, or bank transfer.

Cheques should be made payable to ‘G. S. Hughes’.

Bank transfers should be sent to:
NatWest
Sort: 01-02-46
Account No.: 24103888
Reference: Use invoice number

Subject to full payment being received, Fire Risk Consultancy Services will arrange for the report to be delivered promptly.

Fire Risk Consultancy Services reserves the right to wait until payment is completed before issuing you the relevant report.

Late payment will be subject to a £85 administration fee plus ‘reasonable’ additional costs.

Fire Risk Consultancy Services reserves the right at any time to suspend or cancel the supply of Services to you until any and all outstanding charges have been paid by you in accordance with these Terms and Conditions.

Fire Risk Consultancy Services reserves the right to charge the Client additional sums for any additional reports that are required by you.

If any sum under the Agreement is not paid to Fire Risk Consultancy Services when due, then, without prejudice to the party’s other rights under the Agreement, that sum shall bear interest from the due date until payment is made in full, both before and after any judgement at 8% per annum above the base rate. 

Cancellation & Termination

In the event that you cancel any services before Fire Risk Consultancy Services is due to supply or complete those services, you shall be liable to pay; A cancellation fee of £200.00 or 50% of the estimated service cost, whichever is greater, in respect of Fire Risk Assessments, Fire Marshal/Warden Training and Fire Awareness Training a cancellation fee of 50% of the estimated service cost of advisory/consultancy work. Cancellation or postponement on the day or with less than 48 hours notice is subject to the cancellation fee as stated above.

Postponement of a confirmed booking is acceptable provided that Fire Risk Consultancy Services receives written notice 48 hours prior to the originally agreed date of supply. The date to which the service is rescheduled must be mutually agreed upon.

Fire Risk Consultancy Services reserves the right at any time and for any reason to terminate the Agreement in whole or in part by giving the Client written notice whereupon all work on the Agreement shall be discontinued.

Fire Risk Consultancy Services carry full professional indemnity insurance.

Money-Back Guarantee

Fire Risk Consultancy Services are able to offer you a money-back guarantee on every fire risk assessment we undertake. Our dedicated assessors/consultants have the skill, knowledge, and experience required to ensure that each fire risk assessment completed is to the highest standards; we, therefore, have complete confidence in the quality and effectiveness of this document.

Working with our clients from the initial meeting to producing the final document allows us to provide you with the best service possible.  You can feel completely confident that the final document we produce for you will be professional, accurate, and tailored to your requirements.

If you feel we are not delivering on our promises, we will continue to work with you until you are completely satisfied.

Like all aspects of our business, our guarantees are governed by our standard Terms & Conditions but please note the following:

• To qualify for your Money-Back Guarantee, the Fire Risk Assessment must be deemed not ‘suitable or sufficient’ by the enforcing Fire Authority Fire Inspecting Officer.
• Letter-headed documentation must be provided whereupon clarification and confirmation will be sought.
• The Guarantee is only applicable during the:

1. Recommended review date and/or 12 months from the date of assessment;
2. We reserve the right to deem the offer closed if we have not been contacted by you to the contrary after not more than the above time(s) have elapsed since our last contact;
3. Material changes have not been undertaken between the date of assessment and inspection by the relevant enforcing authority;
4. Subject to appropriate works recommended in the report being undertaken.

This offer is governed by English law and the exclusive jurisdiction of the English and Welsh courts.

Our decision is final and no subsequent correspondence will be entered into.

Simply contact us at enquiries@firerisk.co.uk to speak to a customer care specialist about our Money-Back Guarantee.